Elevating your Influencing skills

The amount of support of cooperation from all the people highly depends on our ability to effectively influence them. During this course learners have the opportunity to practice a set of Behavioral skills that can be successfully applied in any interpersonal situation to better influence others.

What you'll have inside the course

This course includes activities and resources to serve as a dynamic tool for reflection and application. In this program you will learn to:

  • Demonstrate a clear understanding of “Rapport Building"

  • Apply specific rapport building techniques in different situations

  • Identify their own conflict resolution style

  • Recognize conflict resolution styles appropriate to different situations

  • Practise positive dialogue skills for win win situations

  • Apply and receive feedback on rapport building, conflict resolution and positive dialogue skills

Course targeted competencies include:

  • Assertiveness

  • Influence and Interaction

  • Interpersonal Abilities

  • Effective Communication and Reasoning

  • Access

    03 Months On-Demand Access | Earn a certificate of Completion | Discounted Rate for Early Completion

  • Discussion Board

    Enjoy a personalized and supported online learning experience

  • Content

    04 Chapters | Activities | Videos | Podcasts

Course curriculum

  • 1

    Introductions

    • Welcome to Communicating with Influence Course!

    • Welcome Learners : Message from Learners!
  • 2

    Learning Objectives

    • Learning Objectives

  • 3

    Chapter 1 : Rapport Building

    • Rapport Building

    • How to Build Rapport: VIDEO

    • Sensory Activity and Pacing

    • Matching and Mirroring

    • Mirroring: VIDEO

    • Activity

  • 4

    Chapter 2: Assertiveness

    • Assertiveness

    • How to Speak Up for Yourself : VIDEO

    • The Assertiveness Iceberg

    • How Can Assertiveness Help?

    • Asking and Saying "NO" and Disagreeing Assertively

    • How to Say No at Work : VIDEO

    • Potential Benefits of Disagreements: VIDEO

    • Activity

  • 5

    Chapter 03: Conflict Management

    • Navigating Conflict

    • Navigating Conflict: PODCAST

    • Conflict Handling Strategies

    • Activity

  • 6

    Chapter 04 : Story Telling

    • Story Telling

    • How your brain responds to stories : VIDEO

    • The six stories that may help you influence others

    • Dart Method

    • Google Search Reunion : Story Telling Video
  • 7

    Congratulations ; Course Completion Message

    • Congratulations!
  • 8

    Thank you!

    • Communicating with Influence Learners' Survey

    • Thank You!

Leadership and Development: Communicating with Influence Now at $75.00 CAD Per month

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